Improving the patient experience is an integral part of increasing patient engagement and satisfaction, reducing healthcare costs, and ultimately, improving patient health outcomes. Here’s how at-home healthcare solutions can help improve the patient experience by providing greater accessibility, earlier detection of health problems, and more personal care.
Why the patient experience is important
The patient experience is all of the interactions that a patient has with the healthcare system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities. It is an integral component of healthcare quality and includes several aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and good communication with healthcare providers.
Improving the patient experience can lead to better patient retention, increased adherence to treatment plans, improved reputation, higher satisfaction, and, ultimately, better overall health outcomes for patients.
How at-home healthcare solutions can improve the patient experience
At-home healthcare solutions can help improve patient experiences by providing greater convenience, flexibility, and empowerment while eliminating the need for travel to a clinic, reducing wait times, and enabling more frequent monitoring of conditions, enabling earlier detection and better management of health issues.
Increased accessibility
Leveraging at-home healthcare solutions can help shift the status quo from a fragmented experience to closed-loop care with an accessible solution built to engage and empower. With at-home healthcare, patients can collect their samples themselves whenever needed without having to schedule appointments or travel to a healthcare facility. This benefit is especially beneficial for individuals with mobility limitations or busy schedules.
LetsGetChecked builds solutions that meet your people where they are to drive compliance and engagement. We enable clients to provide health testing with at-home sample collection, or we ship sample kits to clients to connect with their people in the field and conveniently return kits to our lab.
Early detection
Regular screening with sample collection from home can help enable early detection of health issues, allowing for timely intervention and treatment. Despite the many benefits of regular health screenings, many people are not engaging in the recommended care. According to the 2024 Aflac Wellness Matters Survey, 50% of US adults avoid at least one common health screening.
Early detection is crucial in the patient experience because it allows for prompt intervention. This leads to better treatment outcomes and less invasive and costly procedures. By catching diseases in their early stages when they are most treatable, healthcare providers can prevent complications and potential long-term health impacts.
How LetsGetChecked can help improve patient experiences
LetsGetChecked is committed to continuously improving its services to ensure its patients receive the best possible care. Our customizable programs take into account the pain points of your people and are crafted to drive engagement from all individuals. Our solutions include:
- Video & printed instructions
- Multi-channel engagement
- Virtual consultations
- No-device-required program design
- Seamless sample collection
Together we can empower your people with accessible health information and care to live longer, happier lives. Contact our team to find out more.
